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RTA, Careem establish e-hail taxi Joint Venture to uplift taxi sector

Dubai’s Roads and Transport Authority (RTA) announced the establishment of an E-Hail Taxi Joint Venture with Careem Networks Company (Careem); the leading ride hailing technology company in the region.
The new company, the name and logo of which will be announced in the next few months, will cater to the e-hail taxi service to customers as of April 2019. The e-hail taxi market for limousines will remain open for the existing operators without any change.
The new company, will allow users to book one of the RTA’s 10,843 taxis via an online app.
Details emerged during a press conference held by Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of the RTA, and Mudassir Sheikha, Co-founder and CEO of Careem.
“This initiative stems from RTA’s keenness to implement the directives of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, to transform Dubai into the smartest city in the world. It also aims to bring happiness to people, deliver classy services to tourists and enrich customers’ experience,” said Al Tayer.
“The initiative is consistent with the global trend of planning urban transport aimed at easing mobility and reducing the reliance on private vehicles.
“This partnership is the first of its kind worldwide between a government transport authority and a private entity specialised in taxi e-hail business. The e-hail has become the most effective tool of matching the supply with demand, and offering clients a smooth experience in obtaining taxis,” said Al Tayer.
“Establishing the new Joint Venture supports Dubai’s Integrated Mobility Platform (S’Hail); which enables customers to access to all transit means through a single window (smart app). It integrates RTA’s transit means (metro, tram, buses, marine transport means, and taxis) with the transit means provided by other parties in Dubai, such as limousine companies.
“Through this new company, the RTA intends to leverage the taxi sector in Dubai. It involves raising the efficiency of taxis in Dubai through enhanced accessibility of vehicles and their online booking and reducing the expected waiting time for the vehicle,” explained Al Tayer.
Five of the big e-hail taxi companies operating in the global market have submitted technical and financial proposals. Careem was selected after the assessment of submissions made.
“Careem will cater to the provision of the e-hail technology, and the management of bookings and drivers through its existing app; which is flexible and user-friendly.”
He said that the e-hail of about 10,843 taxis will be exclusively run for a limited period by the new company and the name and logo of which will be announced in future.
“The new company will start passenger service in April 2019, and the online booking market of about 6450 limousines will be open for companies operating in the sector, without any change,” Al Tayer said.

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