Employee causes AED 870,000 loss to his company trying to achieve a target

A customer service agent at a telecommunications company attempted to circumvent the rules and regulations governing his work, forged official documents, and illegally sold SIM cards and devices to achieve the sales target, which caused his company losses of Dhs870,000.

Investigations into the incident indicated that the defendant tried to achieve the sales target, but failed. He falsified the requests for the purchase of 180 postpaid SIM cards and 156 mobile devices for fictitious customers illegally, contrary to the system in force within the company. He took advantage of the powers granted to him, entered the system, and made requests for the purchase of customers with incomplete papers that included expired ones without specifying the addresses.